Download and installation:
Personal profile:
Security:
Updating the application:What kind of information does MileTracker get?MileTracker aggregates your frequent flier program and other online loyalty program account information. This includes:
How does it work?MileTracker is downloaded to your computer just like other applications. It works like a typical browser (Internet Explorer or Netscape), but it is pre-loaded with the specific sites you access for your frequent flier and loyalty account information. Your account data (account numbers, usernames, passwords, and/or PINS (personal identification numbers) is stored in your profile, where it resides securely on your own computer, not on a third-party web server. Once it has been entered in MileTracker you should never need to do so again. When you open MileTracker and tell it to display or update your accounts, it automatically and simultaneously goes to all the accounts your have listed in your profile, inserts your personal information required for each account, and retrieves the account data to be viewed on your computer desktop. The entire process takes only seconds (depending on your Internet connection speed). MileTracker saves you minutes to hours each time you check your accounts - beats the heck out of checking them one-by one! What does it cost?MileTracker is Free. Why should I use it?MileTracker saves you huge amounts of time, making your Internet experience faster and more enjoyable. It avoids the necessity of scrolling through multiple web pages, and remembering and inserting your proprietary data to get to what you want. Does the application access any web site I want?No. It is pre-programmed to gather specific information from specific web sites. This currently includes the web sites of over 105 frequent flier and other loyalty program sites. Can I maintain the accounts of several people in MileTracker?Yes, you can have multiple accounts in MileTracker and it will track each person's accounts. If I am a previous MileTracker user, will I have to re-enter all my account data?No, you should not have to re-enter your account numbers, passwords, etc. The first time you select MileTracker within DeskPort, it will ask if you have used MileTracker before. If you select "yes," it will automatically look for your account data from the MileTracker files, and import them directly into DeskPort. If DeskPort does not automatically find your MileTracker account files, follow the instructions below. How do I get my previous MileTracker data into the MileTracker I downloaded from USATODAY.com, if the application does not automatically find it in MileTracker?As mentioned above, when you first run the MileTracker you downloaded from USATODAY.com, a prompt should appear that asks if you’ve used MileTracker before. If that didn’t appear, you accidentally closed it, or the MileTracker you downloaded from USATODAY.com did not find your previous account data, you can do the following:
If you still experience a problem, please contact us at information@usatoday.deskport.biz. We will respond quickly. What additional functionality is planned for the future?
Can I use the application on more than one computer?Yes. MileTracker can be downloaded to any of your computers that satisfy the system requirements listed below. You will need to re-enter your profile data into each computer. Or, to avoid re-entering your information, you can copy the MileTracker data file into each computer by using Windows Explorer. Detailed instructions follow:
If you experience a problem, please contact us at information@usatoday.deskport.biz. We will respond quickly. How can I communicate with you?Contact us via e-mail at information@usatoday.deskport.biz. We will respond quickly. What are the system requirements?MileTracker is compatible with Windows 98, Windows 2000, Windows ME and Windows NT, and Windows XP. It is not yet compatible with Macintosh OS. The application is just over 4 megabytes. The application requires the following:
How long does it take to download?Estimated download times:
How do I install the application?Once download is complete:
How do I un-install the application?1. There is a Remove feature. Take the following actions:
2. To remove the application using the Control Panel, take the following actions:
Why do I need usernames, passwords, or personal identification numbers (PINs) to access my MileTracker loyalty account summary?Each loyalty program requires specific proof of identity as a security measure before allowing you access to your account online. Since MileTracker retrieves this information from your personal profile and automatically inserts it into the proper place on the related web site to complete your retrieval, you must have previously obtained your username, password, and/or personal identification number from the host site (i.e. Delta, Hilton, e-Rewards, etc.). Where and how do I get loyalty program usernames, passwords, or personal identification numbers (PINs)?If you need to sign up and get a web site PIN or password, we have provided a link to each program. Take the following actions:
NOTE: Some programs, like Continental and United require that you receive your PIN or Password by mail. This may take up to a week. But once it is entered into MileTracker, it is permanently stored in one convenient place with all other frequency program data. Do you collect usage statistics by users of MileTracker, and if so, what is done with this information?DeskPort Technologies collects anonymous usage statistics. We use these to understand usage trends, such as how many people installed the application this month, how many web searches were performed through MileTracker, which programs were the most popular, or how many times users looked up programs in a day. Such anonymous aggregate application usage data may be used by DeskPort Technologies in accordance with its privacy policy, and may be shared with and used by USATODAY.com and other third parties in accordance with their own privacy policies. DeskPort Technologies also may collect and store your email address and any other personally identifiable information that you voluntarily supply while registering for or downloading the MileTracker application or in responding, via e-mail or otherwise, to a communication from DeskPort Technologies. DeskPort Technologies may use this information in accordance with its privacy policy, and may share this information with USATODAY.com and other third parties for their use in accordance with their own privacy policies. For more information on how DeskPort Technologies may use and share your information, see our privacy policy. Is my loyalty account information secure?Yes. All information resides securely on your own computer and is never sent to any third-party server, except during the process of retrieving the data you have requested via the application. How secure is my data?Your data resides on your own laptop or PC. We recommend you exercise caution when allowing others to access MileTracker or the MileTracker profile via your computer. Is the data on my computer encrypted?MileTracker uses 56-bit encryption to store preferences and the latest standard security protocols to execute transactions over the Internet. What do you do with my loyalty program information?MileTracker uses your loyalty account information to automatically insert in the appropriate web sites during data retrieval. Otherwise, it remains securely on your own computer. See our privacy policy for more details. Who has access to my loyalty program account data?Your profile is stored on your PC or laptop. Only you or someone you allow to use your computer may have access to this information. What is your privacy policy?View our Privacy Policy. Will I have to re-install the application for future updates?No. USA TODAY MileTracker updates itself automatically as new programs become available. For larger updates that may require more download time, we will ask your permission so the download does not interrupt your work. How do future updates work?Each time MileTracker is opened, it automatically communicates with DeskPort’s servers via the Internet to check for application updates, such as bug fixes, patches, enhanced functions, and new versions. Your application automatically updates as needed. For larger updates that may require more download time, we will ask your permission so the download does not interrupt your work.
|
2/3/2007 - Upgrade released with e-Miles added to program listing. 12/17/2006 - Upgrade released with MBNA Elite Rewards, go! Miles, and FlyBuys added to program listing. 
If you have any questions about USA TODAY MileTracker please feel free to contact us. You can use the contact page here or send us an email at help@deskport.biz. |
